Terms and conditions of use

The following Terms and Conditions apply to all transactions conducted through our web site.

Distance Selling Regulations/Consumer Contracts Regulations
Under the Distance Selling Regulations or the new Consumer Contracts Regulations you have 28 days after receipt of goods to return them for a full refund, please email info@magicfairywings.com to cancel. Your statutory rights are not affected. Items must be returned in a new/unused condition with all packaging intact at your own cost. Faulty/Incorrect items can be returned via the cheapest method (i.e second class post) and we will refund this, if you chose a more expensive method will will only refund the cost of the cheapest method. Personalised items cannot be returned for a refund.

Refunds
28 day no quibble refund policy. Goods must be returned in new/unused condition. Your statutory rights are not affected. You are responsible for the cost of shipping the goods back to us. Where an item is faulty or is the incorrect item we will refund the return shipping cost paid (at the cheapest standard method). Please note that personalised items can not be returned for a refund, due to their nature. You will receive your refund within 14 days after we recieve the goods back and we have inspected them. If the packaging in incomplete, the item cannot be sold as new, missing pieces or has clearly been used in an unreasonable manner will we deduct 50% of the purchase price from your refund.

Pricing & Availability
We are not VAT registered. We reserve the right to change any advertised price before accepting an order. Prices with a marked United Kingdom recommended retail price (UK RRP) refer to prices the manufacturer recommends goods are sold at in the UK market, or prices that retailers within the UK market are currently offering the same product. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s).

Product Details
Some products may have an associated image or photo, these are for reference only and should be considered illustrative. In the case of unboxed items the price of the equivalent regular goods may be shown for reference only. Some items may be marked not for individual sale. By submitting your order to us you are confirming that you are aware of this fact and do not consider this to be a problem with ordering that product. We make every effort try to ensure all products marked as such are identified on the system.

Order Payment
Payment can be made using Paypal.  Payment must be received before your order can be shipped.

Complaints
We will acknowledge complaints within 5 working days of receipt. We will endeavour to resolve any complaint within a period of 30 days. Email complaints to info@magicfairywings.com or phone 07826 524782.

Order Confirmation
You may be sent an e-mail confirming receipt of your order with our store. We reserve the right to decline any order.

Security
Personal and credit card details are sent to PayPal using secure Internet Technology. We cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website.

Statutory Rights
These Terms and Conditions do not affect your statutory rights as a consumer.

Jurisdiction
Sales on this web site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.

Website Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Magicfairywings.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Magicfairywings.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Magicfairywings.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


PayPal

Top sellers

Specials